Privacy Statement


This privacy policy covers how The Heart Trust, (“The Heart Trust”, “us”, “we” or “our”) treats personal information that it collects and receives on or through our services, activities and operations. We use information shared with us for the sole purpose of running and improving our services, activities and operations. This policy tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with questions or concerns.

By accessing, using, or browsing the website you agree to be bound by this privacy policy.

Any reference to “The Heart Trust”, "we", "our" or "us" in this privacy policy means The Heart Trust.

What information do we collect?

As part of using the following kinds of information may be collected:

  1. Login credentials – If any opportunities exist to sign up for an account at, and you choose to do so, we will ask you for your email address and a password. We will use this information for the purpose of ensuring only you have access to your account.
  2. Cookies - Cookies are small files that are placed by a web site and reside on your computer and are recognised when you visit or re-visit a web site. A cookie does not contain any personally identifiable information. It can provide details of your IP address, the computer platform that you use (e.g. Macintosh or Windows), the browser that you use (e.g. Microsoft Explorer or Mozilla) and what domain you are accessing the server from. With this information the following can be achieved:

2.1  Track traffic patterns to a web site,

2.2  Ensure that the most relevant content is being shown,

2.3 Allow you to enter certain site member services without having to log in each time you visit,

2.4  Ensure faster web page access in certain situations.

3. Tracking Technologies & Third Party Cookies - The use of cookies by our service providers is not covered by our privacy statement. We may use Google Analytics or another similar third-party analytical service which may use cookies to track non-personally identifiable information about our visitors to our site for the purposes of monitoring usage and volume statistics. We have no access to or control over these cookies and this privacy statement does not cover the use of cookies by any third-party. For background understanding we encourage you to review Google Analytics privacy policy at

4. Log and session information - When you use, we record logs of your visit. This information may include your IP address, cookies as discussed above, the current date and time, pages you request, your browser type, and your chosen language. This data is used in aggregate to improve the quality of our site and to track usage trends.

5. User communications - When you communicate with us electronically, we keep those communications in order to respond to them and improve the quality of our product and our support.

6. We may also send you updates about your account or The Heart Trust products and services. You may opt out of promotional emails at any time by following the instructions at the end of the email.

7. Email address information - this may be provided by you at some point when you register for use of any available web site feature. Emails may be in the form of The Heart Trust bulletins or other messages, either regular or ad-hoc, that are only relevant to The Heart Trust website. We endeavor to keep them spam free and will not bombard you with emails with offers that are not related to our business. Any 'subscription' type emails have simple, effective 'Unsubscribe' facilities at the end of each message should you no longer wish to receive them.

What do we do with personally identifiable information?

We may, from time to time, use the information that you provide for the following purposes:

  1. To verify your identity if you need help with a forgotten password or you are having login problems with one of our web site services.
  2. For a legitimate purpose of The Heart Trust.
  3. To offer the most relevant information suitable to you and your interests.
  4. For any relevant informational, marketing, promotional, publicity, or surveys that we might undertake.
  5. For the purposes of processing donations and providing you with a donation receipt where requested and as available.
  6. For any other purposes for which you have given permission.

Third Parties

We do not sell, rent, supply, give up or lease out any user or customer information to any third parties, except where necessary to process any donations you make under the website. We will only disclose information about you or your use of the website and/or services without your prior permission if we have a good faith belief that such action is necessary to:

  1. Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law;
  2. Protect our rights or property or those of any related entity; or
  3. Act to protect the interests of our, or our related entities, subscribers, users, supporters, donors, grant recipients or personnel.

Linked websites

This privacy policy only relates to The Heart Trust website. You are encouraged to review the privacy statements and policies of websites you choose to link to from our (or any other) website so that you can understand how those websites collect, use and share information.

In respect of donations made using the donations form on the website, the policies and terms of the operator(s) of the payments portal within our website will determine how these agencies deal with your information.

You should be aware that we are not responsible for the privacy policies or other content on websites linked to or from The Heart Trust website.  However, if you find privacy or content problems with websites linked to or from The Heart Trust website, we would appreciate being notified.  

Changes to This Privacy Policy

We reserve the right to change this policy at any time. Any changes will take effect immediately they are posted on The Heart Trust website. Wherever possible we will notify you of any changes to this policy, but in the event that we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.

Right of access to your information

You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, please contact us.